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Geek Squad

2.2

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

7701 Eastchase Pkwy, Montgomery, AL, 36117, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.227 reviews
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Jerel bozeman's profile image
Jerel bozeman 
on Google
a month ago
Priscilla Nickerson's profile image
Priscilla Nickerson 
on Google
a month ago

A few weeks ago, I ordered a tv, mounting bracket, and service to mount it. The 1st available day was a couple of weeks out. So I booked it for that date and selected to be available from 7 am to 7 pm. The day came, and no one showed up. When I called the following day, I was advised they canceled the order with no notice! They tried to get me to reschedule 2 weeks out. I ended up canceling my order. I am not paying hundreds of dollars for mounting services, and them keep pushing me off. The least they could have done is cal... read more

Lisa Goggans's profile image
Lisa Goggans 
on Google
8 months ago

Appointment with Geek Squad today at Best Buy Montgomery 12:40 pm was a totally complete waste of my time. I was treated like an uneducated stupid child!!! I was told in the first 10 seconds of the appointment that there was nothing wrong with my iPhone. That it was getting hot bc I was using it. She did not listen as I explained the problem: phone gets extremely hot and sucks up the battery while in my vehicle. All she did was run some diagnostics to say it’s fine, all fine. Then (and this was the ultimate disrespectful que... read more

wiely boswell's profile image
wiely boswell 
on Google
a year ago

Just wanted to find out about installing a tv on a wall. Never could get to speak to a real person and it hung up on me  

B B's profile image
B B 
on Google
a year ago

Geek squad is fraud, I subscribe to geek squad annually, pay my subscription as at when due, I took the computer I bought from best buy to them, they said they can't fix it, that I should trash it, so why are they collecting annual subscription from me, and yet can't fix the computer they are collecting subscription for. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.2 star rating with 27 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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