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Geek Squad

2.7

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

2005 Forest Ave, Chico, CA, 95928, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.740 reviews
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Sr Cobranza's profile image
Sr Cobranza 
on Google
a week ago

Took my phone there since was the closest apple authorized store to work on it ,was a esim and internal antenna, drop if off Saturday on a "2 hours work order " Got a call 3 hrs later to informed that they shared the back glass and they had to order a replacement ,no a we sorry or we will try our best to get if fixed as soon as possible, just a should take 2-3 days It's now Friday and still morning phone,no updates I called twice and they just said wehaveno updates just that your phone it's not ready ( no shit) Never again, ... read more

Bill Vichi's profile image
Bill Vichi 
on Google
a week ago

I am always amazed with geek squad employees. Respectful, knowledgeable and very good with people. Alexis is a very good example of this. She helped us out two times in the past two days and did a great job! 

Fatima Barriga's profile image
Fatima Barriga 
on Google
5 months ago

Jack you are completely incompetent at your job. Didn’t know the two steps to take to turn off find my phone, lost my paperwork so I waited over 2 hours on 2 visits where he continued to run me around and waste my time. Horrible experience DO NOT GO HERE 

hmongvang official's profile image
hmongvang official 
on Google
6 months ago

Very bad service all the people go sit inside after helping 1 people take me 2 hours to wait not people here to help I don't know why best buy paid this people. 

Zach's profile image
Zach 
on Google
8 months ago

Had my pc repaired, they didn't notify me online or inform me what parts would be used. When I finally got my pc they forgot to give me the power cord. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.7 star rating with 40 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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