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Geek Squad

2.6

About this business

Location details

2005 Forest Ave, Chico, CA, 95928, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.643 reviews
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Rina York's profile image
Rina York 
2 months ago

Geek Squad has had my phone for over a week and it has been impossible to get an update about what is going on with it and when I can expect to receive it back. WHERE IS MY PHONE AND WHEN CAN I EXPECT TO HAVE IT BACK GEEK SQUAD?! At this point it feels like Geek Squad has stolen my phone - nobody can even tell me where my phone is despite it supposedly already having been mailed out for repair to Apple A WEEK AGO. We have called Apple and they have no record of repair and they can’t get ahold of Geek Squad either. WHERE IS M... read more

Erik Larsen's profile image
Erik Larsen 
4 months ago

I bought a 50" TV with soundboard. It has been mostly problematic. I asked for someone from Geek squad to come to my house and repair my set up. They won't do it. After I spent all this money there they refused to stand behind their product and come help me. What's wrong with them? 

Rene Contrerus's profile image
Rene Contrerus 
6 months ago

do not take your phone there horrible experience 

Sr Cobranza's profile image
Sr Cobranza 
11 months ago

Took my phone there since was the closest apple authorized store to work on it ,was a esim and internal antenna, drop if off Saturday on a "2 hours work order " Got a call 3 hrs later to informed that they shared the back glass and they had to order a replacement ,no a we sorry or we will try our best to get if fixed as soon as possible, just a should take 2-3 days It's now Friday and still morning phone,no updates I called twice and they just said wehaveno updates just that your phone it's not ready ( no shit) Never again, ... read more

Bill Vichi's profile image
Bill Vichi 
11 months ago

I am always amazed with geek squad employees. Respectful, knowledgeable and very good with people. Alexis is a very good example of this. She helped us out two times in the past two days and did a great job! 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.6 star rating with 43 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 11:00 a.m. 

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