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Geek Squad
- Retail
- Fort Worth, TX
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
5944 Quebec St, Fort Worth, TX, 76135, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I have a Best Buy protection plan to cover my devices for service and tech support. The store at our previous location would allow you to drop off your computer at any time, and sometimes they even worked on it on the spot. My wife just tried to drop our computer off but they said they needed an appointment. At first, they weren't going to allow her to make an appointment because her name isn't on the account which I find odd since we have the same last name and it's a just a drop off. When my wife got caught in traffic, she... read more
From here on out, when I think of a poor example of customer service, Best Buy will be at the top of my list. I purchased their Best Buy Total for the sole purpose of AppleCare + on my devices. One was filed, one was not. I now have damage to the computer, and am unable to get repairs with AppleCare +. I have called 6 times, each call over an hour, over the course of 4 weeks trying to fix this issue. So far, each claim has been forgotten and the company entirely unresponsive. It is amazing to me that such a large company can... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.9 star rating with 41 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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