This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Retail
- Bend, OR
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
63455 N Hwy 97 #114, Bend, OR, 97703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Apple Care wanted me to take my iphone to Geek Squad for a battery replacement. I made a reservation expressly for this. When I arrived on time, there was only one person there who was not certified to perform the replacement and that it would have to be done on another day. Then he looked at my phone and said they would not be able to do just the battery due to a chip in the cover and that it would be over $300. I left.
To be honest I would do 0 but I can't 5th time I have brought my laptop in and it can't even boot up 7hr in and it has crashed 4 times and The reason I brought it in. Was for a corrupted hard drive. Then I got it back. They installed Windows 10 not 11 in it.
Just spent an hour on the phone trying to set up an appointment. I was transferred SIX times only to get hung up on after asking for a supervisor. This is absolutely unacceptable behavior from a business.
Had an appointment for my iPhone glass crack to be repaired. I waited in line for 15 minutes, then another 5-10 while they got the Apple tech, only for them to return and tell me they can’t work on Apple products today, despite my appointment to work on my iPhone.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 47 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com