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Geek Squad
- Retail
- Brandon, FL
About this business
Location details
116 Grand Regency Blvd, Brandon, FL, 33510, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Had the worst experience with Geek Squad. Went in to get BitLocker loop removed off my computer and somehow was charged 218$ for a new hard drive. Paid for it, brought it home and I was still having the same issues. Went back to geek squad to get it checked out again and they didn’t fix it. They called me and said I needed to purchase 116$ ram then called me next day and said mother board may be down. Man I’m just trying to bypass bitlocker loop. Where did all these charges come from ? They put their own personal ram into my... read more
Dropped off my vehicle at 11:30 for a noon appt of a dash installation and rear camera. I was told it would be ready by 2:30. I showed up at 4:05 to pick up my vehicle and was told I would have to wait another 30 min. No phone call to tell me they were running behind or late… unprofessional. So instead of taking 2.5 hrs and being ready by 2:30 it has taken 4.5hrs. Also, the front desk who also happened to be the “manager” is very inconsiderate and rude. None of them have customer service skills.
Very disappointed in the level of customer service and competency at the car installation office. For one, it's impossible to get ahold of anyone. They NEVER answer the phone and will NEVER return voicemails. I have called over 6 times and left several messages and haven't heard a peep and this is unacceptable. And secondly, the reason for all these calls: I had TWO apartment gate transponders show up missing in two installations I had done with them. That is $400 dollars I had to spend on replacement because they apparently... read more
Went there yesterday and Larry took care of us! Good guy and he knows his TVs! Bought one there because of him! Plus it was a great deal too! Lol Thank you Larry!
Wase of time and money.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 70 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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