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Geek Squad

3.3

About this business

Location details

6280 Capital Blvd, Raleigh, NC, 27616, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.335 reviews
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Emily Smirlock's profile image
Emily Smirlock 
a month ago

Madden was very helpful and great company while fixing my cracked phone screen. :) 

Jazz Rock Fusion & Synthesizer Music's profile image
Jazz Rock Fusion & Synthesizer Music 
5 months ago

Had to replace my iPad Air screen protector and manager Brandon? Brendan? was very, very helpful. And amazingly so -- after I had some issue with another employee misleading me about company policy as well as a service price quote error, this manager stepped in quickly to fix my iPad anyway and then said the service was free. Amazing customer service. Wow. Thanks Mr Manager. 👍 You rock!🎸 

James Nageb's profile image
James Nageb 
10 months ago

I scheduled an appointment to repair my AirPods. The lib of my case was night lined up! The employee tries to twist back into place. Then he took it back, he came back and said we can’t fix it! I looked at my AirPod and saw it was in two pieces. The lip was not connected to my case! I told he well now you have to fix it. He didn’t fix it. I told him to give me money to buy a new one or even fix this one. He refused! Tried to get manager. DEFINITELY NOT RECOMMENDED!!! WISH I CAN GIVE THIS A 0 STAR! 

Jacqueline Adams's profile image
Jacqueline Adams 
a year ago

I wish to send thank you to Nia , a consultant with the Geek Squad. She did a tremendous job of helping me install my NordVPN. She was very detailed with explanations of what she was doing when installing and helped me keep track of where my information could be found when needed. I felt very knowledgeable and comfortable with my NordVPN when I walked out of Best Buy. thank you Nia 

David Thoenen's profile image
David Thoenen 
a year ago

Urgent printer issues brought me in today. I had a lot on the line. And no appointment. Wow! A fantastic geek named Arisa listened like she really cared, applied her terrific tech skills, and had me out the door within fifteen minutes to run back and finish my print job under the deadline! Many thanks, Geek Squad and star geek Arisa! 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.3 star rating with 35 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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