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Geek Squad

3.8

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

9551 Ridgetop Blvd NW, Silverdale, WA, 98383, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.834 reviews
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Christian Schwenk's profile image
Christian Schwenk 
on Google
7 months ago

Friendly and efficient. They told me what they could do, what else could be done and how we move forward from here. Clear on cost and time, so exactly what I needed. 

James Davies's profile image
James Davies 
on Google
8 months ago

Like others have said, the manager Matt here is a lifesaver. Breaking a $1k phone will ruin anybody's day, but after this guy managed to avoid charging me an arm and a leg and from enduring a week or more wait time it was a lot easier to shrug that off. Will be back again, thanks Matt! 

John and Gret Persinger's profile image
John and Gret Persinger 
on Google
11 months ago

The Geek Squad in Silverdale is PHENOMENAL. Matt the Manager as well as the folks that work for him went absolutely above and beyond to help me when my computer took a bath and was not able to be fixed. I will be a forever loyal Silverdale Geek Squad customer!!! 

Onyour List's profile image
Onyour List 
on Google
a year ago

It is impossible to get a live person on the phone to schedule an appointment. After three days of trying to get service I’m going somewhere else. 

Justin Mullins's profile image
Justin Mullins 
on Google
a year ago

I had an appointment today at BestBuy booked thru Apple to replace a cracked iPhone screen. Best Buy: “we can’t replace the screen because it cant display diagnostics before replacing the screen.” The screen is broken. Why would expect it to work to run diagnostics? Why even offer this service? As far as cracked screens go, this one wasn’t even that bad. Can’t their diagnostics device output diagnostics via USB? Can’t they use text to voice? All of those functions work fine. I never had this issue at an Apple Store with a cr... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.8 star rating with 34 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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