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Geek Squad
- Retail
- Jacksonville, NC
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1116 Western Blvd, Jacksonville, NC, 28546, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Working with the Geek Squad out of Jacksonville was a nightmare. First of all, the automated gauntlet you must navigate before talking to a person is exhausting. Once on the phone, scheduling services was friendly and easy. It was an entirely different story when the team arrived to install my TV. I was very clear in what I asked for during scheduling, and the person on the phone assured me they were adding all necessary items to the ticket to get what I needed for this request. When the team called before arrival, again I w... read more
Subject: Extremely Disappointing Experience with Geek Squad Employee I am writing to express my profound disappointment with the service I received from Geek Squad at Best Buy, specifically from an employee named Christian Belchum. Upon arriving at Geek Squad, I was the first in line with no other customers behind me. I simply asked to check in, as I had paid $174 for a yearly membership. After providing my account information, Christian mistakenly provided me with details about another customer, asking if I was Nathan. I cl... read more
i’m sure it’s helpful when someone answers the phone.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.7 star rating with 70 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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