This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Retail
- Saginaw, MI
About this business
Location details
4460 Bay Rd, Saginaw, MI, 48603, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Unprofessional service and property damage. Do not recommend. I brought my iPhone 14 to Geek Squad on April 26 for a battery replacement. Since the phone was a gift and was being shipped to another country right away, I couldn't thoroughly test all its functions on the pickup day - the device was turned off and packed. The issues came to light as soon as the recipient (my mother) turned the phone on. Both the camera and the flashlight were completely non-functional. She had to take it to a service center in her country, wher... read more
I purchased a Samsung washing machine. The machine had hot water at first and no cold. Best Buy came, said it was fixed and now I have all cold water and no hot. I've talked to several people. Samsung tells me it's Best Buy's service to fix and Best Buy tells me it's Samsung's service to fix. I have no clue what to do without a working washing machine. You can't get through to the store. The Geek Squad person who did the installation has been back and says it is fixed. No, it's not! The Supervisor tells me she talked with ma... read more
Geek Squad Guy there was awesome. I was in a Jam while traveling my laptop charger died. I ordered a universal laptop charger for pick up at this Best Buy Location. I went to get it and pick it up. I tested it there at the geek squad counter. My Lenovo Thinkpad laptop wouldn't recognize it, even thought it says it supports it. I told the geek squad guy there at the counter. He looked at it. Grabbed a genuine Lenovo Charger from their service stash in the back. Tried it, it worked fine. He told me I could just have it since t... read more
I do not even want to give 1 star. I bought and oculus 3 for a Christmas present on December13th 2025 .I called best buy and was automatically connected to geek squad. My son's right lense lcd went out, the lady whom I didnt even understand her name told me there was nothing they could do. I said what do you mean? She said because I dont have a best buy account they cannot help me. I said I spent $500 bucks less than a month ago and you cant help me? she asked when I noticed it went out. I said roughly a week ago. She said w... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 61 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com