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Geek Squad
- Retail
- Sandy, UT
About this business
Location details
35 E 11400 S, Sandy, UT, 84070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I arrived on time for an AppleCare appointment, was ignored for 10 minutes, asked Best Buy personnel if they could help.. finally acknowledged 15 minutes after my appointment time by the GeekSquad then told me their computers were down and needed to reschedule for the next day.
Oh NO! Another hard drive not letting me in. It took several days for the Squad to interrogate my external drive. But it was worth the wait. ALL MY DATA WAS RECOVERD AND THEY RE-FORMATED THE DRIVE. With a Level 1 Recovery. I love my Service Contract too.
After a few hours on hold, over numerous calls, trying to schedule and a home installation, I just spent almost another hour with their call center guy, set up appt. Gave all of my info. And the payment didn't process on their link after 3 attemps. ? The order has been canceled. Waste off time, should have read reviews prior.
This has been terrible. I am just trying to schedule a time to install a large big screen TV in our new home. I don't know the model or serial number. I just want to know if they are available. They just hung up on me. Terrible Service!!! You ought to be ashamed
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.5 star rating with 32 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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