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Geek Squad

3.0

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

2478 Central Park Ave, Yonkers, NY, 10710, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.024 reviews
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anna galioto's profile image
anna galioto 
on Google
2 months ago
Estefania Guzman's profile image
Estefania Guzman 
on Google
2 months ago

Terrible service, unprofessional, not transparent about the installations nothing could be worse than this place! Got a new receiver for my car, installation appointment took a month, I called to make sure i had everything I needed, they assure i did, first thing they told me on my appoiment day was I needed something I had to buy somewhere ese… I explain i already changed that part , they said no, so they didnt installed it. Offcouse i buy it , and then had to wait again, and no, i didn’t need it, they gave it back to me…so... read more

Maryellen Shepley's profile image
Maryellen Shepley 
on Google
a year ago

You cannot call anyone at the actual store! I bought a brand new mac computer online, left it for some set up, the technician called me and left a message needing an answer from me about what I want done and told me to call back. I called 5 times and only got someone in an answering center, they said no one can call the store!! I have to drive over there! I said I am returning a call from the geek squad who needed to hear back from me. Why would they call me and ask me to return the call when they can't be reached?This custo... read more

Nelsun Gonzales's profile image
Nelsun Gonzales 
on Google
2 years ago

Should have more information and customer service so customers could make better informed decisions even if they don't have a laptop or computer when are trying to contact them for that very same help you are trying to ask them for. And if I'm not mistaking they are expensive service 

greg villano's profile image
greg villano 
on Google
2 years ago

My girlfriend came here to get her new phone repaired. English is her second language. She dropped her phone and it kept cutting out signal saying SIM card not available. After taking it to geek squad they told her immediately it’s broken and there’s nothing to do to fix it without saying what’s wrong or any diagnostic feedback at all. They then asked if she wanted to trade it in for 300 when it’s barely a year old Samsung galaxy… I told her go to a fix it repair shop and they told her after 5 min it just needs a new sim rea... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3 star rating with 24 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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