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Geek Squad
- Retail
- Omaha, NE
About this business
Location details
115 N 76th St, Omaha, NE, 68114, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
A Disappointing Totaltech Experience While I have found the Geek Squad employees to be professional and helpful, my overall experience with Best Buy's services has been deeply disappointing. As a Totaltech member, I expected a smooth process, but that was far from the case. My frustration stems from a series of issues related to a phone replacement: Misleading Replacement Policy: At the time of sale, multiple associates assured me that if anything happened to the phone, I would receive a brand new device in its original manu... read more
My family member calls you guys all of the time. I mean ALL OF THE TIME. She has "problems" with her phone with people "scamming" her and whatnot. Thank you for helping her every single time. She said that you guys are so nice when My hubby and I went over to also look at her phone and see if we can help. All is well, keep up the good work and keep those older ladies happy.
I brought my laptop in to the geeksquad to try and fix the issues with it and when I dropped off my laptop the physical appearance was normal, not one crack or scratch on it anywhere. However when I arrived to pick it up, it was damaged under their care causing my laptop not able to close properly. I never had any issues opening/closing my laptop until now, they were handling my laptop too rough and caused physical damage. I do not recommend Geeksquad on North 76th Street in Omaha to anyone after this experience.
Only dropped off my new fridge and was suppose to install it did not install it and left me hanging dry I had to do it all myself do not recommend 🙃 incompetent just go with nebraska furniture mart or do it yourself
Went in Saturday and was told they had all parts needed to do job same day, called Sunday they said they were in process of repair, Monday they said they had to order parts from the manufacturer still. Went in Tuesday and they said it had been done for two days but for whatever reason didn’t contact me with an update until 5 minutes after I left with my phone. I regret not recommending this location because the employees are very polite and personable.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 33 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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