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Geek Squad
- Retail
- Poughkeepsie, NY
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
2001 South Rd, Poughkeepsie, NY, 12601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Promised a response on status of repair but never got. Trying to reach them is impossible.
They literally suck. I Went in to ask for help on my pc. I had Told them it’s not turning on & so they decided to connect it to power and come back to tell me it’s in fact not turning on. That was the whole point of the visit. I asked them if they can help me figure out what specifically I can buy to help it run. They told me it’s something I need to figure out on my own. What’s the whole point of working in the department if you can’t even help me.
Scheduled an appointment for laptop diagnostic and repair. Laptop won’t turn on. Agent at the desk said there are too many possible points of failure (ports, charging cable, motherboard, psu, etc) and they don’t have any parts so there’s nothing they can do. Total waste of time. Horrible customer service.
Scheduled an appointment for laptop diagnostic and repair. Laptop won’t turn on. Agent at the desk said there are too many possible points of failure (ports, charging cable, motherboard, psu, etc) and they don’t have any parts so there’s nothing they can do. Total waste of time. Horrible customer service.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.6 star rating with 27 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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