Geek Squad

Peter Spizzirri 

on Google

6 months ago

I needed an appointment ASAP so I drove out 35 minutes because they had the earliest appointment I could get. The employee had NO desire to help anyone. I dropped my computer and it’s working but some things are not working properly. He tell me it’s $85 to send it in and then more to fix it once diagnosed. I explained that I purchased a new laptop but want to keep both. I asked him how to transfer the data over and he said “you want me to do that?” I said no, I just asking how I would do that and he told me to Google it. Wow... read more

Tim Gabel 

on Google

6 months ago

My stepfather brought his laptop in for repair. He was told the hard drive had crashed and that nothing could be done to recover it. The staff then convinced him to purchase a brand-new HP laptop for $1,400. As an IT professional, I wasn’t initially involved—my stepfather didn’t want to bother me and trusted the Geek Squad's advice. But something didn’t sit right with me. I powered on the supposedly "broken" laptop and quickly discovered the issue: a corrupted explorer.exe file. It took me less than four minutes to fix. So, ... read more

Gail Hanczar 

on Google

a year ago

So helpful so patient. See post on Best Buy. 

shelly Vickers 

on Google

2 years ago

No comment