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Geek Squad
- Retail
- Geneva, IL
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1876 S Randall Rd, Geneva, IL, 60134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
I needed an appointment ASAP so I drove out 35 minutes because they had the earliest appointment I could get. The employee had NO desire to help anyone. I dropped my computer and it’s working but some things are not working properly. He tell me it’s $85 to send it in and then more to fix it once diagnosed. I explained that I purchased a new laptop but want to keep both. I asked him how to transfer the data over and he said “you want me to do that?” I said no, I just asking how I would do that and he told me to Google it. Wow... read more
My stepfather brought his laptop in for repair. He was told the hard drive had crashed and that nothing could be done to recover it. The staff then convinced him to purchase a brand-new HP laptop for $1,400. As an IT professional, I wasn’t initially involved—my stepfather didn’t want to bother me and trusted the Geek Squad's advice. But something didn’t sit right with me. I powered on the supposedly "broken" laptop and quickly discovered the issue: a corrupted explorer.exe file. It took me less than four minutes to fix. So, ... read more
So helpful so patient. See post on Best Buy.
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Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 22 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 11:00 a.m.
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