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Geek Squad

2.5

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

2034 Skibo Rd, Fayetteville, NC, 28314, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.574 reviews
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David Smith's profile image
David Smith 
on Google
a week ago

Called geek squad with a paper jam they said sure bring buy they local Best Buy . Drove 45min, unloaded my cannon inkjet only to be replied to they only do warranty work 

Kirill Zemlyanskiy's profile image
Kirill Zemlyanskiy 
on Google
4 weeks ago

UPDATE: after all these years ran across my old broken phone and took it to another repair facility. Turns out the Best Buy techs didn’t install the battery properly and why the phone wasn’t working. I’ve boycotted Best Buy ever since and been telling everyone about my experience. Not taking care of the customers is just wrong especially for their own mess up. Literally took the shop 3 minutes to diagnose and fix the issue. Never again Best Buy Old: The worst customer service experience. Brought in my phone for a simple batt... read more

Belgica Aguilera's profile image
Belgica Aguilera 
on Google
7 months ago

I talked to sombody with an Arabic accent on the phone about an issue I had with my Email being used and he was rude and hung up on me twice 

Elsa McBride's profile image
Elsa McBride 
on Google
8 months ago

I had an appointment made by Apple and because my phone is not available in the color at the store, I had to contact Apple and stayed at the store to make sure I wouldn’t have any other issues. Ethan continued to offer me assistance as I was chatting with the Apple Tech whenever I needed to ask a question to get a replacement phone for my warranty device that has had an overheating issue. He is very patient and knowledgeable and professional. 

regina's profile image
regina 
on Google
9 months ago

Ian was very helpful, calm, and kind with his assistance to us. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.5 star rating with 74 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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