Geek Squad's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

Geek Squad

3.4

About this business

Location details

8363 W Franklin Rd, Boise, ID, 83709, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.464 reviews
Select a rating
Natasha Pederson's profile image
Natasha Pederson 
2 months ago

Silas C. was very competent, respectful, and kind when helping me with my computer. I had called a few other highly-rated places to see if they could help me with a computer problem that was way out of my and my geek dad's depth (who has been a computer education instructor for 20+ years) and the other businesses barely knew what I was talking about. It was incredibly stressful. I bring my computer into the Geek Squad to ask if any of them possibly knew how to fix my issue, and Silas knew immediately what the issue was and h... read more

Heather Norris's profile image
Heather Norris 
10 months ago

You can only get in touch with India when you call the local store. I just wanted to know if I could talk to a local employee about if they had a product on their shelf and they can answer me. I guess Target, Walmart, Fred Meyer's, ect would rather have my business. When I tried Geek Squads number, it went to India under Best Buy. So, now even for local service, you can't call direct. 

Travis Oviatt's profile image
Travis Oviatt 
10 months ago
Maria Andrade's profile image
Maria Andrade 
11 months ago

Service is good but impossible to get any follow up if you don't get the technicians number 

TwoWay's profile image
TwoWay 
11 months ago

First-class operation, staffed by good-natured, smart, dillegent "geeks." Hec, I'd like to be a geek! As an Apple customer, I was given an "overflow" sesh at the GS, seeing how "Genius Bar" was booked.. these cats took me in, accepted me, and treated me right. No charge. The fix was explained. I was invited to charge the phone at a lobby table. All that I observed in my 25 minutes there was of good people doing good work. Thanks. 'Preesh. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 64 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 7:00 p.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com