Geek Squad's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Geek Squad

3.4

About this business

Location details

8363 W Franklin Rd, Boise, ID, 83709, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.463 reviews
Select a rating
Heather Norris's profile image
Heather Norris 
on Google
a month ago

You can only get in touch with India when you call the local store. I just wanted to know if I could talk to a local employee about if they had a product on their shelf and they can answer me. I guess Target, Walmart, Fred Meyer's, ect would rather have my business. When I tried Geek Squads number, it went to India under Best Buy. So, now even for local service, you can't call direct. 

Travis Oviatt's profile image
Travis Oviatt 
on Google
2 months ago
Maria Andrade's profile image
Maria Andrade 
on Google
3 months ago

Service is good but impossible to get any follow up if you don't get the technicians number 

TwoWay's profile image
TwoWay 
on Google
3 months ago

First-class operation, staffed by good-natured, smart, dillegent "geeks." Hec, I'd like to be a geek! As an Apple customer, I was given an "overflow" sesh at the GS, seeing how "Genius Bar" was booked.. these cats took me in, accepted me, and treated me right. No charge. The fix was explained. I was invited to charge the phone at a lobby table. All that I observed in my 25 minutes there was of good people doing good work. Thanks. 'Preesh. 

l's profile image
l 
on Google
5 months ago

had booting issues after installing new hardware on my gaming rig, after figuring out that i just needed a bootable usb drive and to re organize my hard drive in the command prompts, I gave up trying and went to geek squad for help. after explaining that i've tried everything to optimize the bios settings, the clueless employee restarted my rig a couple times and fastened the sata cables, then proceeded to tell me that i should just pay for the $180 service and software installation fee, even though i had also brought an ssd... read more

View all google reviews

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 63 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com