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Geek Squad
- Retail
- Lee's Summit, MO
About this business
Location details
1608 NW Chipman Rd, Lee's Summit, MO, 64081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
The AI chat service just to get a representative can burn in hell.
I have had the same problems with Geek Squad. I bought a new TV and i called them to set it up with my computer. They told me that it will be $190.00. they also told me that they can not come out unless i pay them first in advance. What kind of business practice is that. Geek Squad you are going to have to do better than this if you want my business. I don't pay for services before thay are done
Samsung fridge died on me. Bought from Best Buy. After hours of being on the phone I was told I needed to go to the store to schedule a home visit. I go to the store and they tell me they can't schedule it because I have to pay $125 before they even would schedule the repair that is under warranty. Then I have to get back on the phone again while at the store. To make matters worse of having no fridge, they tell me it will be a week before they can even come out and then would have to order parts which may take another week ... read more
Wish could give 0 stars. I work in IT. Customer contacted me yesterday after just getting brand new computer from geek squad. Complete windows db corruption to the point can't guest reset via software. We are having to blow everything away and do an iso blast of win 11. How I know it was geeksquad. The recovery point they left said geeksquad. I restored, checked, and saw corruption was there. Will be letting customer know to leave a review and to fight the service charge.
Good
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.9 star rating with 34 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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