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Geek Squad
- Retail
- Lee's Summit, MO
About this business
Location details
1608 NW Chipman Rd, Lee's Summit, MO, 64081, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Samsung fridge died on me. Bought from Best Buy. After hours of being on the phone I was told I needed to go to the store to schedule a home visit. I go to the store and they tell me they can't schedule it because I have to pay $125 before they even would schedule the repair that is under warranty. Then I have to get back on the phone again while at the store. To make matters worse of having no fridge, they tell me it will be a week before they can even come out and then would have to order parts which may take another week ... read more
Wish could give 0 stars. I work in IT. Customer contacted me yesterday after just getting brand new computer from geek squad. Complete windows db corruption to the point can't guest reset via software. We are having to blow everything away and do an iso blast of win 11. How I know it was geeksquad. The recovery point they left said geeksquad. I restored, checked, and saw corruption was there. Will be letting customer know to leave a review and to fight the service charge.
Good
Currently on hold going on 40mins, still have yet to speak with a person. 46mins got to talk to someone who struggles with English and thinks 8pm is afternoon. Start in on the issue and phone call was ended before I could finish. No call back from them and hold 2nd time for 30mins thus far....Atrocious customer service
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 32 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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