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Geek Squad
- Retail
- San Antonio, TX
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
17414 La Cantera Pkwy UNIT 106, San Antonio, TX, 78257, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Made an appointment for a BSOD on my PC. Paid the $180 annual tech support membership. I was told 2-3 days. It's been a week, with no updates since the day after dropping it off, that just says "repair in progress." I can't speak to a human at the store, so I speak to a "customer service" agent in India, who tells me that he could have someone call me back, to tell me what is taking them a week+ to fix it, but since I didn't make an appointment, there is no record of me on file. I told him I absolutely did make an appointmen... read more
WARNING - YOU SHOULD NOT, UNDER ANY CIRCUMSTANCES, USE THE GEEK SQUAD AT THE RIM (La Cantera) TOTALLY INCOMPETENT!! If I could give them a zero I would! I can’t believe how horrible this place is. I heard about the condescending way the staff talked to people and ignored them. I also heard about the very long weight lines when you take your computer in. So I ordered an in-home service. I paid $300 and had to wait over a week for someone to come out to set up my new laptop because I did not want to take it into the shop after... read more
Said they weren’t able to fix my phone screen after 9 hours and only made it worse.
Employee was very condescending when trying to call to ask about car audio installation. Would not answer my questions regarding wire installation ONLY and kept cutting me off to ask about the amplifier when again all I wanted was wire installation
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.7 star rating with 36 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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