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Geek Squad

3.3

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

1168 US-287, Waxahachie, TX, 75165, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.315 reviews
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Alexa Larson's profile image
Alexa Larson 
on Google
3 months ago

I read online that they can fix controllers even if I didn’t buy from Best Buy. I also called before I headed up there to make sure they could help me. Once I got up to the desk, I will say the guy did try to help, but said they couldn’t. I do say the the guy that helped me, thank you for telling a different place I could go. 

Lori Maynard's profile image
Lori Maynard 
on Google
a year ago
Anonymous's profile image
Anonymous 
on Google
a year ago
Ratana Berg's profile image
Ratana Berg 
on Google
a year ago

Great experience with Geek Squad from the customer service call to the actual in person support. Robert at the Best Buy in Waxahachie was very quick to identify the issue with my laptop. Less than 5 minutes figured out the problem. I was in and out in under 10 minutes. 👍 

N Hemmen1's profile image
N Hemmen1 
on Google
2 years ago

Yeah, if you have an issue, don't even try this place. You must make an appointment online, and even when you show up for your appointment, no one is there!!! It's the worst customer service I've ever experienced 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.3 star rating with 15 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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