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Geek Squad

3.4

About this business

Location details

1709 N Bechtle Ave, Springfield, OH, 45504, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.418 reviews
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Al Overholser's profile image
Al Overholser 
a month ago

I call about a simple battery replacement for a common Samsung tablet that was purchased from here that just went out of warranty and just ask for an estimate price. I got transferred to 6 different people that sounds like they were in India, then finally when I do get the geek department which sounds like they are in India also, I get everything told to me including excuses when he cannot give me an estimate. You must first part them to give you a simple round about estimate I will never buy anything like this from such a m... read more

Lisa Lemery's profile image
Lisa Lemery 
a year ago

Paid 600.00 dollars for laptop with geek squad also...told on Sat, they would be able to take program off my laptop Saturday afternoon..said call and pick it up in Springfield. Nobody called. I called Monday night, nobody wanted to help me...I called geek squad, got customer service center...said laptop wasn't done yet, didn't know why, they were a call center. Asked when it would be fixed, didn't know..called Brst buy back, told didnt know when it would be done..told them I needed to know..asked to speak with in house geek ... read more

Amy Perry's profile image
Amy Perry 
a year ago

After being rescheduled 3 times we had a young gentleman come to install our items. He was very intelligent and patient. He explained what he was doing and listened to my husband who had several questions. Our approach was on Tuesday, December 17th, unfortunately, his name has escaped us. The gentleman deserved a five star!! 

Mark A King's profile image
Mark A King 
2 years ago

I had some issues with my phone, and they are very helpful and dedicated to solving any issues you have with cell phones! Very friendly! 

Mi mi Jamaica's profile image
Mi mi Jamaica 
2 years ago

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 18 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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