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Geek Squad

3.3

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

3840 Morse Rd, Columbus, OH, 43219, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.3115 reviews
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Tommy Sosa's profile image
Tommy Sosa 
on Google
2 months ago

After all of my experiences here, the name best buy is no longer synonymous with trustworthy, nor will it be a place I consider for new tech releases. From a business standpoint, I don't feel my information is safe with some of the questionable stuff the employees are occupying themselves with. If I could have never had a transaction here, I would in a heartbeat. There's so much dishonesty, low integrity, highly questionable actions going on in the entire central Ohio best buy ecosystem, which can only mean its a problem fro... read more

DONTTALKTOME's profile image
DONTTALKTOME 
on Google
5 months ago

Terrible Customer Service, they didnt even log me back into my phone so now I have to go to apple support to fix it, Completely useless 

susan schubert's profile image
susan schubert 
on Google
7 months ago

Wonderful and helpful technicians 

John Jude's profile image
John Jude 
on Google
a year ago

Scott really did a great job going above and beyond with making things right after I had several problems with a PC I had recently purchased. He was very knowledgeable and has experience with both PC and Apple. Thanks again Scott! 

Chris Davies's profile image
Chris Davies 
on Google
a year ago

My dell Pc lost Power but was still under warranty. Popped into BestBuy to check in the power adapter before shipping PC & adapter back to Dell. Scott checked in seconds and said it was the power adapter. Also told us where to find a replacement in store. At checkout Brit was also really helpful. Great service BestBuy. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.3 star rating with 115 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 11:00 a.m. 

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