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Geek Squad
- Retail
- Columbus, OH
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
3840 Morse Rd, Columbus, OH, 43219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
When I asked for help with data recovery on my MacBook, the guy just pulled up Google on his phone and recommended some basic troubleshooting steps. I thought Geek Squad would have more troubleshooting information beyond a simple 1 minute Google search. I realize my data issue wouldn’t be a quick fix, if it could be fixed at all. However, the minimal effort that the employee here put in was worth less than nothing. This service was embarrassing to Best Buy and Geek Squad.
After all of my experiences here, the name best buy is no longer synonymous with trustworthy, nor will it be a place I consider for new tech releases. From a business standpoint, I don't feel my information is safe with some of the questionable stuff the employees are occupying themselves with. If I could have never had a transaction here, I would in a heartbeat. There's so much dishonesty, low integrity, highly questionable actions going on in the entire central Ohio best buy ecosystem, which can only mean its a problem fro... read more
Terrible Customer Service, they didnt even log me back into my phone so now I have to go to apple support to fix it, Completely useless
Wonderful and helpful technicians
Scott really did a great job going above and beyond with making things right after I had several problems with a PC I had recently purchased. He was very knowledgeable and has experience with both PC and Apple. Thanks again Scott!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 116 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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