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Geek Squad

3.1

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

1375 Polaris Pkwy, Columbus, OH, 43240, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.131 reviews
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Cyndi Enochs's profile image
Cyndi Enochs 
on Google
a month ago

the Polaris location was organized, stayed on schedule, very helpful, respectful & the service was great!! I will NEVER go back to the Westervill location!! They were rude, totally unprofessional & I just had to walked out. 

Dianne Battigaglia's profile image
Dianne Battigaglia 
on Google
5 months ago

Quick and easy. Great personable tutorial! 

Uday Kiran's profile image
Uday Kiran 
on Google
8 months ago

One of the worst service I have ever received in my entire of life time. Their corporate customer service and their in store customer service both will serve none. They are very rude they do not any courtesy towards customers. Neither corporate customer service and in store knows their policies well. They make you go round and round which doesn’t go anywhere. Both of them keep you in wait for long hours serving nothing. They screwed my time like anything. Can’t explain this but they literally screwed me. 

ramlingeshwar's profile image
ramlingeshwar 
on Google
8 months ago

Most fraudulent membership. Don’t ever buy this. They will scratch your ass. The in store people asks to call corporate people asks you to go to in store. None of them will resolve your issue. Never ever faced this kind sick service. I literally went through torture. 

Brian Brant's profile image
Brian Brant 
on Google
10 months ago

Our dishwasher was sending the code nE. Called the Geek Squad service 9/12 gave them the model number and serial number. Even up loaded a picture of the nE code it was sending and the tag on the side of the dishwasher and sent it to themSet up the appointment. My wife took time off. Then A&E showed up for the repair ( NOT THE GEEK SQUAD ) and had down that they were here to repair a range so they could not work on the dishwasher which what I had called about. So made an appointment for 9/26 ( I took the day off work ) when t... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.1 star rating with 31 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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