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Geek Squad

2.9

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

1138 S Clearview Pkwy, New Orleans, LA, 70123, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.911 reviews
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Kaden Franklin's profile image
Kaden Franklin 
on Google
4 months ago

Called in with 1 question. Sat on hold for 20 minutes. And then this Dan fellow hangs up on me mid question. Back in my day the customer was always right. Now they are not even listened to. I will be taking my business elsewhere 

Daniel Cintron's profile image
Daniel Cintron 
on Google
7 months ago

Swes 

Claudio Merkins's profile image
Claudio Merkins 
on Google
7 months ago

Líes Líes Líes It will be ready this afternoon. It will be ready tomorrow. Pick up next day. Could not fix. Bought new computer to replace old. Transfer files in 4-5 hours today. Will be ready tomorrow. Canceled computer purchase. Canceled membership. 

Alexandra Morris's profile image
Alexandra Morris 
on Google
9 months ago

I brought my laptop in for a software issue, but when I went to pick it up the keyboard had been cracked to the point where half the space bar didn't work and neither did the 'm' key. The young man that worked with me agreed that it had not been there when I brought it in and when he worked on it. The backing had also been improperly put back on indicating that someone had opened up the computer housing. When I asked what could be done the manager looked irritated that I wanted them to fix it, even though this clearly happen... read more

ALL_WIRED_UP's profile image
ALL_WIRED_UP 
on Google
2 years ago

A while back we had one laptop that had died so we brought it to Geek squad, they said it was a bad hard drive and what it would cost to fix it, well The labor cost was close to The price of getting their Totaltech membership for a year. Totaltech says they will work on any of your electronics for a year it’s about $200 a year if I remember right. All labor is covered but you pay for any parts. Well they fixed the first laptop but we had to go in like 5 times before it was done. The real issue is you cannot talk to anyone at... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.9 star rating with 11 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 11:00 a.m. 

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