Geek Squad

Todd Jensen 

on Google

4 weeks ago

The fact that you can't call the stores directly anymore is absurd!! 

Joshua Beaman 

on Google

4 months ago

Absolute garbage service. Had battery replaced August, monthly later the bulging battery in the phone cracked the screen. Discovery of battery issue happened when I went to get screen replaced. Absolutely no help from the Geek Squad on the less than 8 month old battery. Do yourself a favor and go anywhere but Geek Squad. 

Trucker Ree 

on Google

4 months ago

Made apt. Guy was 5 min late. After he did his computer thing about 15 min worth I was told to come back in one hour for new battery replacement. It was done on time and this was on a Sunday. 

Brandin “Br. Ro.” Roepcke 

on Google

8 months ago

Around the end of September, we brought a Dell G16 laptop in for cleaning and repairs involving the fans. Upon bringing it in, we got a quote saying it'd take a few weeks to have the laptop shipped out for repairs. It took less than a week for it to ship down to where it'd be repaired, but for the next 3 weeks, it seemed to just be sitting around because they could not find the correct part to replace and/or fix the fan barring. They didn't even clean it up in the meanwhile. We just picked the laptop back up around less than... read more

Dorlhy Miroslava Santiago Servin 

on Google

9 months ago

I came to get my AppleCare service because the charging port on my iPhone 16 Pro Max stopped working. After the repair, I noticed what looked like a small scratch on the screen. I didn’t give it much importance at the time, thinking it might have happened during the service. However, about two weeks later the scratch started spreading into an actual crack. I made an appointment right away, but had to reschedule due to work. When I finally brought it in, I was told that because I didn’t report the issue immediately, AppleCare... read more