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Geek Squad
- Retail
- Conway, AR
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
600 Elsinger Blvd, Conway, AR, 72032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
took my phone in to have the back glass repaired after it fell and shattered. Mason did the repair and managed to get the broken glass all in the back of my phone. Weeks later, the battery began swelling and the phone didn’t function properly. I took it back to Best Buy and was told they can’t help. So I ended up taking my phone to apple and they told me a piece of glass pierced my battery causing the battery to swell and nearly blow up. Mason also scratched my front glass up during the repair after insisting he had to remov... read more
They need to have a lawsuit against them. 2 weeks ago, I stopped by to inquire about work done on a friend's laptop. I SIGNED NO PAPERWORK, but made the mistake of giving them my EMAIL ADDRESS. Today, 12.4.2024, I get a $476.00 INVOICE for "signing up" for their package. You might want to cease and desist with your idiotic tactics, that I assure would look nice on the evening news.....and in my favor for damages in Court.
If I could give them a negative score I would! Worse experience ever!!!!! Called and made an appointment to get my dryer repaired the said the would be there on Thursday May 9 between 12:30 and 4:30 left work early to be there just to find out that the tech called my husbands phone to say he had a cancellation could he come early my husband not able to answer phone at work! So when he didn’t get an answer wouldn’t you think no I guess I can’t go early!! But no this idiot comes to our house 2 hours early and takes a picture s... read more
Absolutely a terrible experience. Had to get corporate involved to prove I had a protection plan on my PC to get it looked at.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.9 star rating with 17 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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