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Geek Squad

3.1

About this business

Location details

11800 Chenal Pkwy, Little Rock, AR, 72211, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.126 reviews
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Dharmin Patel's profile image
Dharmin Patel 
2 months ago

My GE washing machine purchased at Best Buy in May 2024 has not been working for nearly 7 weeks. Geek squad has now cancelled 3 times with no reason. Having to take off work for them not to show up within their promised timeframe with a last minute cancellation is beyond frustrating. I’ve went to the store and called customer care with no outcome at all. Horrible and unacceptable customer service! 

Preston's profile image
Preston 
11 months ago
Kristen Workman's profile image
Kristen Workman 
a year ago

This gem thought he didn’t have to yield to merging into traffic. Since he doesn’t have to abide by traffic laws, he proceeded to tailgate me on I-430 in Little Rock, AR this morning, flipping me off, and honking his horn. As his road rage continued, he would switch lanes behind me following too closely and was inches away from rear ending my car. After he was done having his pitty party, he sped off into another lane passing me at a high rate of speed. Do better, Geek Squad/Best Buy. I kind of like being alive and this guy ... read more

MK Chelley's profile image
MK Chelley 
2 years ago

These opinions are mine, and I stand by them as they are based on the experience and treatment that I received today. I will never, ever purchase another appliance from Best Buy. My dryer needed repair, so I set up an appointment ahead of time. Originally, I was given 7 a.m. to 7 p.m. for Saturday. I understood this and agreed. On Friday, the day before my appointment, I received another text indicating that they would arrive from 1 p.m. to 5 p.m. I was okay with that too. On the day of my appointment, I received another tex... read more

Stuart Allen's profile image
Stuart Allen 
2 years ago

Unhelpful 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.1 star rating with 26 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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