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Geek Squad
- Retail
- Glen Burnie, MD
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
6722 Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
-0 stars. I was denied service because one of the geek squad technicians chose to use a stereotypic assumption against me.
I try not to leave bad reviews and only good reviews as some people usually only write a review to be negative, but unfortunately this will be one of them. My 4 year old Dell XPS (lightly used) ran into an issue where the computer would not boot up past the Dell Logo due to a "missing SSD". I brought it to Geek Squad to see if they can troubleshoot it to see what the issue was. I was told that it was an SSD issue, but that they would have to do a deeper dive to really understand the issue. So I was offered the option to buy ... read more
i don’t like leaving negative reviews because it was a tad bit on me but i took in my iphone 16 pro max covered by apple care + that i was paying for my back glass broke and i took it to a repair store and it broke again figured id take it to them since i had it covered under warranty. started the process 3/13 was told the part had to be ordered i payed 30$ got called on 3/19 saying it was ready and to come in anyday went 3/20 got told id had to come the next day due to the person doing repair not being there. went in 3/21 w... read more
I try not to leave bad reviews and only good reviews as some people usually only write a review to be negative, but unfortunately this will be one of them. My 4 year old Dell XPS (relatively lightly used) ran into an issue where the computer would not boot up past the Dell Logo due to a "missing SSD". I brought it to Geek Squad to see if they can troubleshoot it to see what the issue was. I was told that it was an SSD issue, but that they would have to do a deeper dive to really understand the issue. So I was offered the opt... read more
Many many thanks to James B. At the Glen Burnie Best Buy Geek Squad who helped me navigate a laptop issue and data retention issues. He was kind, professional and sincerely interested in helping me get to the right solution!! Can't thank James B enough!!!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 45 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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