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Geek Squad
- Retail
- Mountain View, CA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
715 E El Camino Real, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Came here for a battery replacement. Joshua was great! He was patient, knowledgeable, and kind. Highly recommend this location.
Do not go here. They are scamming people into buying new computers for their own sales or commission. My friend went to them because her laptop suddenly stopped turning on. They "troubleshooted" her laptop and told her that they would need to send it out for repairs and it could take several days. She explained that she needs her laptop for classes so they handed her off to the sales rep and said to "make sure to include his name on the sales" likely for commission. After they convinced her to pay for subscription fees and w... read more
Very poor service. Unfortunately, not many good alternatives in the SF Bay Area. I'd stay away from Geek Squad if possible.
I brought in a custom built pc that I could not figure out why it wasn’t working. When I went the first time, they told me what they thought was wrong from a first look free of charge. Then they gave me options of either just diagnosing the problem or diagnosing and fixing the problem (which cost more obviously) with Best Buy replacement parts. They didn’t try to coerce me to buy new parts. I really appreciated that. They called me back 2 days later and my ox was working again. 5/5 would go again if I have any other issues.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 4.1 star rating with 27 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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