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Geek Squad
- Retail
- Lancaster, PA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1700 Fruitville Pike Suite G, Lancaster, PA, 17601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
I had an absolutely fantastic experience with Alexander Peffley and the Geek Squad team at Best Buy in Lancaster, PA! My computer was in dire straits after a short in the graphics card caused a slew of frustrating issues. I was worried I’d have to replace the whole system, but Alexander turned things around completely. He was incredibly knowledgeable, quickly diagnosing the problems and fixing everything with precision and care. My computer is now running better than ever! Alexander’s expertise and professionalism were top-n... read more
My 65” television just stopped working. They’ve been to my home 3 times with different parts shipped here. Last call, they said I should expect a refund from the supervisor. That person is MIA! I just want another TV, but no one is helping! It’s just a maze of CS reps, chat bots, and new phone numbers to try. Save your $. (As a follow-up I’d like to report that I did eventually receive a refund).
They sold me an open box computer that was missing ram. I went back to get them to fix it and the Geek Squad manager argued with me for 10 minutes that it had all the ram it was advertised to have. He didn’t know what he was talking about, made a scene, and then walked off with my receipt. See pictures for the missing ram stick.
I have bought 75” HISENSE TV it blacked out, when Called Best Buy their Agency of repairs Geek Squad said they can’t repair my TV because certain Models they don't deal with it any more. My question was why did they sell something they know it can’t be repaired (Scams)
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 32 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
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