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Geek Squad
- Retail
- Bluffton, SC
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1007 Fording Island Rd, Bluffton, SC, 29910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
Best Buy admits that they inadvertently canceled my total tech plan. (I have been a loyal customer for many years) When I asked that it be reinstated, they refused. Buying a new plan doesn't cover the equipment I already own. VERY DISAPPOINTED. How do I give no stars at all?
Best Buy needs to change it's automated voice system - need a person. Impossible to get to Geek Squad for service. Horrible phone experience!
Cannot talk with any agent
Absolutely Terrible service. Young man at the counter was extremely cocky, unwilling to help. Technician left to go home before closing hours therefore there was no one to assist with my appointment that was made in advance. Just absolutely poor customer service.
The guys were nice but pushing me to spend 350$ to send in my phone and couldn’t tell me what was wrong with it. Said I’d have to pay 450$ for a new one. I took it to Daniel’s in tanger outlets and he replaced the screen for a reasonable price, & finished in 20 min. Works perfectly now!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.6 star rating with 28 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 10:00 a.m.
Need help? Contact us.
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