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Geek Squad
- Retail
- Dublin, CA
About this business
Location details
4820 Dublin Blvd, Dublin, CA, 94568, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | Closed |
My husband brought his computer in there since a new part wasnt working and after 3 days they told him it was working and there was nothing wrong with it, gave it to him without powering it on to show him it was working, and he brought it home and it still does not work. Waste of money and time
5+ stars for Keith who helped my 87-year-old mother through computer issues and explaining ads, phishing, and what to be careful of. Keith had a calm and soothing way to explain complicated topics and ensure understanding.
Jay is the excellent technical person for Geek Squad. I bought my computer at Costco and ended up to return as I have no tech support at Costco. I appreciate Jay very much!!
Geek Squad was an absolute waste of time and money. After my water-damaged MacBook was assessed at Apple (who told me it could boot into target disk mode for data transfer), I went to Geek Squad after I was told over the phone that I could pick up a new MacBook and they would assist me with the data transfer. Instead, the employee ignored everything I explained, dismissed the clear solution I provided (even while I showed him Apple’s instructions that I Googled in less than 5 seconds), and kept trying pointless power cycles.... read more
I went to geek squad to tradeoff my working laptop and they sent to customer service. Online estimate quote say $70 but customer service said $0 for tradeoff. When I asked they simply said old model. I said I don't want and by the time geek squad erased my OS. I enquired I want my laptop in the original condition and they said if you say tradeoff means it's outs. It took a lot of time to convince them to install the OS. After I said a keyword member for 7 years they agreed to install without charges. Looks like customer serv... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.1 star rating with 23 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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