Geek Squad

John Baudoin 

on Google

2 months ago

I walked in to drop off a computer for repair.I told them there was no rush, I didn't need it now.Can I just check the computer in the person there said.I need an appointment to do anything, say.Can I get the paperwork at least the fill out?He said , no , i'm the only one here. Customer service in this world has gone to s*** I will absolutely not use Geek Squad or best.Buy again because of this 

M B 

on Google

11 months ago

. Stop, Be cautious. My experience with this shop was extremely disappointing. There was a lack of honesty, a failure to keep their commitments, and a clear disregard for customer time. Prices are outrageous. If zero stars were possible, I would give that. I recommend shopping around — there are many reputable and fairly priced computer repair shops elsewhere. 

Rohit Raghav 

on Google

a year ago

My experience here has been mixed. Very good for laptop/TV and very bad for appliances. Was looking for washer and dryer. Was there for 20 mins walking through the aisles and standing for someone to help. Both the employees were busy at the sales counter. Even when I stood at/nearby the counter for 5 mins, no help or even courtesy 'we will help you shortly' was offered. No one even looked up to acknowledge my presence. Left after waiting for 30 mins to talk to someone, including any of the many store managers. Had to go and ... read more

haley Gomez 

on Google

a year ago

would give 0 stars if I could. I brought my iphone in to have the back glass repaired and was told I needed to bring it back the following week because they have to order the part. I brought my phone back and was told to come back in 2 hours only for me to come back 2 hours later to a completely broken unfixable phone. I was handed my broken phone back nonchantley and told “ your phone is no longer working you need to take it to apple to have it replaced.” they put a suction on my front screen and completely ripped the scree... read more