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Geek Squad
- Retail
- Palmdale, CA
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
39330 10th St W, Palmdale, CA, 93551, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Went in to ask a simple question 1 person at the counter to be help. The wife and I sat in the chairs to be called up. We waited, waited and waited people walking in and out of the back room never saying one word to us at all. By that time another lady got in line, she waited then finally left. We still sitting there after about 15 minutes I left the wife stayed after awhile she left to ask someone in the store for help. I'm wondering Is that geeks squad new policy ignoring people unless they have a appointment.
If I could give zero stars, I would. I came in for what should’ve been a simple fix—getting out of S Mode on my laptop. A Geek Squad technician attempted to troubleshoot it and ended up breaking the system to the point where I could no longer log in. After crashing it, he told me the laptop was faulty and said I’d need to pay to have it fixed—even though it was fully functional before I brought it in. Once the manager got involved, I was pushed toward a full reboot with no real alternatives offered. No one clearly explained ... read more
I truly liked geek squad three years ago now not so much, Took my Phone to them just for one of the guys to mess up on my paperwork and he sent my Phone out to Apple.Apple fixed it and sent it back June 3rd only to go to the store #106 to be told they don't have my phone and if I want a loaner (annoyed) I tell him I want my phone because with a loan it's going to be extra to get my temp service set over Nope I want my phone it's New iPhone 16 the speaker and charging port went out and NOW my phone is LOST SMH until both comp... read more
So for maybe replacing a screen or battery on either a phone or laptop, sure go ahead and use them but you will be charged an excessive amount and you may wait an unnecessary amount of time for a simple fix. I went into this particular geek squad location to get my new Motherboard, CPU (9800x3d), and RAM installed. First, my original system had 2 SSDs installed. For whatever reason only one was installed into the new motherboard and the other left in the old one. I had to come back to them to get that fixed. Second, I told t... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 45 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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