This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Geek Squad
- Retail
- Prescott, AZ
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
3085 Gateway Blvd, Prescott, AZ, 86303, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Absolutely awful experience. I made an appointment for a quick ram installation last week. I come into my appointment to be told it'll take 3 days for them to make a 20 minute installation. Even after making an appointment I was put to the "back of the queue." I made it known it was my work computer when making the appointment and this was the result. Insanity.
Prescott, AZ Geek Squad was paid $129 by my father in October 2024 to install a newly purchased A/V receiver. The two techs arrived on time, connected all of the speakers, connected the components, stated that the TV (which had been working fine) was shot, and left. Dad called one of the techs 15 minutes later to say that the Dish Network wasn't working properly (audio, no video). Tech stated that they'd return after the next job. The techs did not return, nor did they ever call saying, "Sorry, can't make a return trip today... read more
There should be a NO star option! I purchased a new lap top (love it) and a printer. I purchased the whatever plan for a year and left the new stuff with the geed squad to download my files etc from my old laptop and hook up the printer to the new laptop. When I got home the printer was not connected or useable. Just called them and even though I was told that I could bring in the stuff anytime during the years plan I now find out that I either have to have them come to my house for a 100 bucks or I have to spend a major fru... read more
This review is specific to Geek Squad out of Prescott Best Buy. The Duo of misfits I got at my place was the most incompetent I've had the displeasure of dealing with. How to summarize: They closed the service ticket as complete before checking to see if dishwasher was working, it was not. They were going to leave without checking it was working. When questioned about that, they said they did everything and it should be working so it could be a defective washer. When asked to check the junction box to the connector cable, th... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 43 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com