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Geek Squad

3.6

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

3085 Gateway Blvd, Prescott, AZ, 86303, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.645 reviews
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Kathleen Rollinger's profile image
Kathleen Rollinger 
on Google
2 weeks ago
Beth Courtright Detwiler's profile image
Beth Courtright Detwiler 
on Google
a month ago
Valerie Ganoe's profile image
Valerie Ganoe 
on Google
6 months ago

Absolutely awful experience. I made an appointment for a quick ram installation last week. I come into my appointment to be told it'll take 3 days for them to make a 20 minute installation. Even after making an appointment I was put to the "back of the queue." I made it known it was my work computer when making the appointment and this was the result. Insanity. 

Kelly Macauley's profile image
Kelly Macauley 
on Google
6 months ago
Kamz W's profile image
Kamz W 
on Google
9 months ago

Prescott, AZ Geek Squad was paid $129 by my father in October 2024 to install a newly purchased A/V receiver. The two techs arrived on time, connected all of the speakers, connected the components, stated that the TV (which had been working fine) was shot, and left. Dad called one of the techs 15 minutes later to say that the Dish Network wasn't working properly (audio, no video). Tech stated that they'd return after the next job. The techs did not return, nor did they ever call saying, "Sorry, can't make a return trip today... read more

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.6 star rating with 45 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 8:00 p.m.  

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