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Geek Squad
- Retail
- Kennewick, WA
About this business
Location details
6809 W Canal Dr, Kennewick, WA, 99336, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Dropped my order off wrong Apt number
This is getting totally ridiculous. I called. The Kennewick store was transferred to the 800 number for geek squad. They told me on the phone to have my sister just walk in there and they’ll take her computer and they refused her and she drove 60 miles to get there. I think everybody needs to get on the same page I’m so disgusted right now. I want to cancel my membership.
the employees make this place great. Sure you have to wait a little bit, but its worth it due to the service they provide.
Not sure the point in having an appointment if we are just going to sit in line for every walk in to be taken care of first.
Absolutely terrible experience. You cannot talk to anyone over the phone, they have a mandatory AI answering service. Upon returning to the store for my pick up appointment, and waiting for 30 minutes past my appointment time, I was told that my laptop wasn't ready yet and I would have to make ANOTHER appointment. Once I returned for my SECOND pick up appointment, there was a huge line and it moves SO SLOWLY. I dont understand why appointments are required if they completely disregard the appointment times
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 61 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
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