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Geek Squad
- Retail
- Chesterfield, MO
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
178 THF Blvd, Chesterfield, MO, 63005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Garbage company. Bought a protection plan on TV. Remote stopped working which is supposed to be covered. Went to store who claimed to order a new remote. Days later got email said that couldn't get remote and would reimburse me if I bought one. I sent them email telling them to just provide me a universal remote since I would not be able to find exact remote anyway. Crickets. Doesn't honor their protection plans. Lesson learned is to always buy at Costco.
We just had a very nice young man named Jared come to program our new Universal remote. He noticed that our old remote, that wasn’t working properly, needed an update. Now he didn’t have to do that he could have just programmed the new one and called it a day but instead he did the update, showed me how to do any future updates and it works perfectly now. Thank you Jared.
Went in to send off my laptop for a repair. Visit went fine even though they said that it would probably be returned in the exact condition it left. However when I was leaving I had noticed they wanted to return it to my old address so I said that I didn’t live there and I wrote down my current address for them to use instead but opted for the in store pickup still. Well now it’s a few days later and guess what? They’re sending it to my old address after the last words the employee said to me were “yeah I’ll just get this ad... read more
Went in to send off my laptop for a repair. Visit went fine even though they said that it would probably be returned in the exact condition it left. However when I was leaving I had noticed they wanted to return it to my old address so I said that I didn’t live there and I wrote down my current address for them to use instead but opted for the in store pickup still. Well now it’s a few days later and guess what? They’re sending it to my old address after the last words the employee said to me were “yeah I’ll just get this ad... read more
My actual rating would be zero stars if it were possible. Took over two months for them to get in an Apple phone screen. Once they received the part I made an appointment THROUGH GEEK SQUAD. Once I show up for the appointment (which is 30 minutes from my house), they tell me that they do not service Apple products after 2:30 pm. I asked why they’d let me make that appointment in the first place, and the answer was just an apathetic “I don’t know, corporate doesn’t listen to us.” Furthermore, since it took two months for the ... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.9 star rating with 24 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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