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Geek Squad
- Retail
- Racine, WI
About this business
Location details
2710 S Green Bay Rd, Racine, WI, 53406, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff was not personable and rude. They were not helpful upon asking basic questions. The general public may not have tech knowledge as they have and unfortunately they make that known to customers in unprofessional ways such as the service representative did by rolling his eyes and walking away mid-question. I do not recommend Racine Geek Squad inside of Best Buy.
I’d give no stars if possible. My experience has been nothing but a waste of time and lack of accountability for doing so. 1) Made an appointment on 11/06/24 for a diagnostics test for my phone that kept turning off at 100% battery and turn back on and be on 10%. Come to find out my battery was running below 70% capacity and was told by one of the geek squad techs that I’d need a new battery and it would have to be ordered because they didn’t have any in stock which would take 2-5 business days. I was okay with that informat... read more
worst experience ever took forever to answer the phone, then when they did i was put on hold immediately. all for one question.
Bought a new washer from Bestbuy. Had Geek squad to come out and install it. Ever since I've gotten it, only hot water would come out of the washer. Called them, and they said everything was done correctly and refused to send someone back out. Messed up my clothes for a long time before realizing they didn't connect the hoses to the correct spouts. Two dudes, and you're telling me not one of them noticed or tested it out before leaving? Plenty of clothes ruined from the hot water and they got paid for a job they didn't even ... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.6 star rating with 25 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 9:00 a.m.
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