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Geek Squad
- Retail
- Waynesville, NC
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
45 Plaza Pl, Waynesville, NC, 28786, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Very disappointed in my experience with Best Buy. I have been using them for many of my electronics. I bought a TV from them about a month ago. (I even bought their recommended make & model) After a few week the TV started acting up. The TV freezes & shuts off. I went in to explain my situation and they said it was outside of the 15 days return policy. 15 days is the return policy. That's crazy. At least with Amazon I can get 30 days or Walmart for 90 days. I think my next TV purchase will be elsewhere.
Long story short I’ve been having crazy issues with my phone all week, and after my own cell service provider Spectrum and TWO Apple employees couldn’t help me, a very kind gentleman at this Best Buy fixed it in no time. Simply wiped the phone and redownloaded the software. I feel so bad I can’t remember his name, but he was young, skinny, and had dark hair - in case his boss needs to know ;) He was so kind and had a smile on his face and made me feel confident that he knew what he was doing. Very excellent customer service.... read more
Fixed my kid's iPhone screen quickly!
Omar was great. Fixed my phone in minutes! Super nice guy too!
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.4 star rating with 31 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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