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Geek Squad
- Retail
- Hyannis, MA
About this business
Location details
793 Iyannough Rd Ste A, Ste A, Hyannis, MA, 02601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Unhelpful, they sent my MacBook out which had the tiniest hairline crack which caused the display to not work after two weeks they asked me to come back in to pay more money due to an issue because they classified it wrong so I made another appointment and after an hour appointment that I went in for to pay extra for my Mac to be fixed they told me to go to Apple (which is 2 hours away) instead and wasted a month of my time and wasted 3 30+ minute trips
Terrible customer service. Feels llike im deeling with Xfinity.
I took my iBUYPOWER desktop to this place for repair, and my experience was extremely disappointing. Not only did they fail to fix the computer, but they also refused to even perform a proper diagnosis. On top of that, it looks like they mishandled my computer during the three weeks it was in their possession. When I got it back, all four feet were broken, the mounts were bent, the case had scratches, and there were dents on the back panel. They even left tape residue on the decorative glass lids without bothering to clean i... read more
Bought an $800 laptop that worked for no more than a month until the screen would repeatedly turn itself off and essentially lock me out of my own account. After making an appointment with the Geek Squad was told it needed to be shipped out for further diagnostic testing (roughly $100-300 depending on the issue and would take about 2 weeks) Zach from the Geek Squad insisted I have it sent out until I pointed out that the 30 day free trial of Macafee had expired and that might be the cause. I bought the macafee package which ... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.2 star rating with 35 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 11:00 a.m.
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