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Geek Squad

2.7

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

2358 S Harlem Ave, North Riverside, IL, 60546, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
2.722 reviews
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Raven Bean's profile image
Raven Bean 
on Google
8 months ago

They need to hire more workers and educate the ones that work there.because even after giving the guy a paper that included everything I needed in my new laptop.He still sold me the wrong one. 

Jamal Hudson's profile image
Jamal Hudson 
on Google
11 months ago

Did not hook up my car alarm correctly, left something loose in my dashboard where as it rattle's badly as I’m driving down the street, and to make matters worse, I shook my car to try to get the alarm to go off and it didn’t go off, after I called customer service to let them know of the shoddy work they done, the technician called me and asked me to bring it back to their location to take a look at it, absolutely not, he didn’t get it right before, why would I take it back to him and he told that it was done, he let me dri... read more

Cindy camarena's profile image
Cindy camarena 
on Google
a year ago

Made an appointment, went into store the for a repair. Told me I had to call a 1800 number to order parts. When I called the 1800 number I got transferred 8times and no one could order my parts through warranty 

Fran Krueger's profile image
Fran Krueger 
on Google
a year ago

Took me 12 phone calls to get thru to a real person. Went to the store to make an appt, gave me another # to call, said I could NOT make appt at store must be done over phone. Last call I made, I was told I could have made appt at store. Called another company, got it done for $89.99 vs $200 for best buy. Lazy people who don't want to do their job! Will never spend my money there. 

luetishia armstrong's profile image
luetishia armstrong 
on Google
a year ago

Hired the geese squad to install solar panels for my security cameras and they actually put a solar panel under the awning where it will never see daylight and then when I called them they were very nonchalant and uncaring and unfeeling 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 2.7 star rating with 22 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 10:00 a.m. 

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