Geek Squad

Gwenevere Butler 

on Google

2 months ago

Management overseeing training for the Geek Squad staff needs to provide one-on-one "extensive training" to the female employee that I encountered today at about 12:45 p.m. While approaching the counter, I could immediately see negative energy in her facial expression. In working with the public using common sense, she would have greeted me as a customer in Best Buy to say, "Hello, how can I help you?" She didn't open her mouth, so I said hello and asked a question regarding my cell phone. It's not always what you say, but h... read more

Dick 

on Google

3 months ago

Did a great job 

Gerald Massenberg 

on Google

7 months ago

Earlier in the day, on 2/21/25, my phone broke out of nowhere. I set up an appointment with Geek Squad to assist me. I arrived and was greeted kindly by Josiah in the Geek Squad department. Josiah was very knowledgeable and understanding to my situation. He took his time assisting me with a solution for my phone and also displayed great customer service. There isn’t always good customer service everywhere, but Josiah was great. I really appreciate his help. 

The Editor 

on Google

11 months ago

Waited for 30 min with no assistance I even scanned the QR code 

Den Belle 

on Google

11 months ago

Came out to my office 2x to connect a computer and printer I purchased, and I still Can't print out Word documents, they expect the customer to Pay a service fee evertime they have to come out for an issue.