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Geek Squad

3.8

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

20771 N Rand Rd Bldg J, Kildeer, IL, 60047, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun11:00 a.m. to 7:00 p.m.
3.811 reviews
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Grace Kasala's profile image
Grace Kasala 
on Google
2 years ago
Hanxgin Yu's profile image
Hanxgin Yu 
on Google
2 years ago
Maria Rodriguez's profile image
Maria Rodriguez 
on Google
3 years ago
Nicholas Tursi's profile image
Nicholas Tursi 
on Google
3 years ago

20 minute wait turned into hours with no resolution to my PC problem. I called them. Automated answering service put me in waiting line. Said I would get a call in 20 minutes. 70 minutes later I get a call (not expecting it anymore) and missed it. No way to call back to get into the queue. Finally get through to someone—couldn’t help over the phone so they made an appointment for me. Second to last appointment of the day. After me explaining what the problem is, they waste 30 minutes just trying to turn it on to get the boot... read more

Kevin Bullock's profile image
Kevin Bullock 
on Google
3 years ago

Always take care of what my Daughter can't handle. 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.8 star rating with 11 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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