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Geek Squad
- Retail
- Ankeny, IA
About this business
Location details
1955 SE Delaware Ave, Ankeny, IA, 50021, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 8:00 p.m. | |
| Tue | 10:00 a.m. to 8:00 p.m. | |
| Wed | 10:00 a.m. to 8:00 p.m. | |
| Thu | 10:00 a.m. to 8:00 p.m. | |
| Fri | 10:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 7:00 p.m. |
Geeked out with their knowledgeable team!
Had an appointment for a battery replacement and read the instructions before checking in. The Q/A section said they would not need passcode to phone, yet the store insists they need the passcode disabled. The Q/A states the service will take 20 minutes to preform. Store says that’s impossible it takes 2 hours. I will not shed any tears when Best Buy files for bankruptcy next time around. Should not be a part of Apple’s Authorized Service Provider.
Had an appointment for a battery replacement and read the instructions before checking in. The Q/A section said they would not need passcode to phone, yet the store insists they need the passcode disabled. The Q/A states the service will take 20 minutes to preform. Store says that’s impossible it takes 2 hours. I will not shed any tears when Best Buy files for bankruptcy next time around. Should not be a part of Apple’s Authorized Service Provider.
worst customer service ever.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.7 star rating with 20 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 8:00 p.m.
Need help? Contact us.
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