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Geek Squad
- Retail
- Florence, KY
About this business
Location details
100 Meijer Dr, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
Was parked on the wrong side of my street.. Half blocked my driveway didn't even attempt to move when I was struggling to get around him to park.
Went in today and picked up our laptop computer! Left it yesterday with A J .,the tech and worked with him again today! AJ was very knowledgeable and helpful along with being friendly and efficient!! He is a fantastic employee for your Geek squad !! No cost today as we did our yearly membership and computer works very well ! Highly recommend the Geek squad and especially A J !
It amazes me how such a simple fix could make my life so complicated. While I appreciate the help of the initial agent who helped me order in the parts for my phone, the ball was dropped at every step afterwards. I had two different agents call me to schedule an appointment, and neither of them scheduled it correctly. After finally dropping off and picking up my device, the agent told me I was good to go. No one communicated to me that they had to work on my SIM card. He said all I had to do was login to my Apple account, an... read more
I Have insurance on my phone and Apple sent me there to get the back of my phone replaced. For no reason at all, they factory reset my phone when I asked them not to! I mean, they deleted everything in my phone all my bank cards. I had a recall and get them re-put into my Apple wallet everything rude customer service and just terrible experience with them. I don’t recommend going to them, but if you have to go to them, I would definitely make sure you make it clear that you don’t want all your pictures and everything on the ... read more
I dropped my newer HP all in one desktop off to BestBuy Florence,Ky because it had no power. I waited 15 minutes despite having an appointment. Agent Lea said it would take one to two weeks to send it off for repair. He told me to take the power adapter and stand home with me. Upon my return home, I noticed my paperwork had the wrong name and contact information on it. I called The Geek Squad phone number and left message. I received a prompt call back and my name and correct contact information was added to a New Order. It ... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.6 star rating with 42 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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