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Geek Squad
- Retail
- Florence, KY
About this business
Location details
100 Meijer Dr, Florence, KY, 41042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I dropped my newer HP all in one desktop off to BestBuy Florence,Ky because it had no power. I waited 15 minutes despite having an appointment. Agent Lea said it would take one to two weeks to send it off for repair. He told me to take the power adapter and stand home with me. Upon my return home, I noticed my paperwork had the wrong name and contact information on it. I called The Geek Squad phone number and left message. I received a prompt call back and my name and correct contact information was added to a New Order. It ... read more
I live in Florida but come up to KY a couple of times a year. Whenever I am here I always take my computer in for a check up. I am on the Geek Squad protection plan. I saw Lea when I dropped it off and Duncan when I picked it up. They were both so helpful. Answered all my questions and showed me how to do several things in my computer. I love the way the area is set up with desk tables where you sit down with the tech and go through everything thing with them, enforce and after the service. I have never gotten such personal ... read more
Do not waste your time and money dealing with Geek Squad. Their technicians aren’t qualified enough to fix the simplest of problems. They don’t even deserve a one star.
Not sure who these people seem to think they are. Saying you have to make a reservation and all. One friend claims to have even lost pics from repairs here. Took the phone to a fix it shop and they repaired it in 30 minutes.
Made an appointment to get my phone fixed. Came in 5 minutes before my appointment time. Waited 20 minutes for someone to help me when I finally got someone I was told there was no one there who could do anything and that there would be someone there in a couple days. Waste of time.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 2.7 star rating with 38 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 9:00 p.m.
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