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Geek Squad
- Retail
- Carmel, IN
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
14610 N Meridian St, Carmel, IN, 46032, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
As a My Best Buy Total member, I was met with unprofessionalism, wasted time, and zero resolution. The "rubber feet" on my computer were falling off, and after consulting with online support, I was assured this issue could be handled in-store with Geek Squad in Westfield. Following their advice, I scheduled an appointment. I arrived 5 minutes early, as instructed, but waited over 40 minutes past my scheduled time before anyone acknowledged me. To make matters worse, another customer cut the line and the employee at the desk ... read more
Going on the 4th time to get fridge panels ordered and correctly shipped. Best Biy here and geek squad have ordered the wrong panels 3 time. Waiting since 3 Feb to get it right
I had a terrible experience with a microwave install purchased through the Geek Squad. I paid extra to have the microwave installed before Thanksgiving. On the day of the scheduled install, I was given an 8 hour window ending at 8pm at night and was told that the service provider would call prior to arrival. At 8pm no one had called and when I then called customer service to ask where the installer was- they informed me the installer had cancelled and called a phone number that didn't exist! Despite my having confirmed the p... read more
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.8 star rating with 10 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
Need help? Contact us.
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