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Geek Squad

4.1

About this business

Location details

14610 N Meridian St, Carmel, IN, 46032, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
4.113 reviews
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Anne Marie's profile image
Anne Marie 
2 months ago

Excellent experience every time I come here. The employees are knowledgeable and solve problems fast — issues I spent HOURS on at home (docking glitch, difficulty transferring photos from my iPhone to a Windows laptop) were fixed in MINUTES. I really appreciate having such a helpful business nearby, and the knowledge I’ve gained (that docking issues can be software-related, not just hardware, and that USB-to-Lightning devices exist!). 

Kate Bettner's profile image
Kate Bettner 
4 months ago

Gary, Bruno, and Vincent were great!! They were very understanding and fixed my computer, which they did not charge me for. They picked out the correct charger for me to ensure this would not happen again. Very thankful for them! 

Vinita Sharma's profile image
Vinita Sharma 
7 months ago

Bruno from the Geek Squad was amazing! He was patient to listen to my concerns about my device, took the time to try out alternate strategies and finally solved the issue with my laptop. 

Isaac Minder's profile image
Isaac Minder 
a year ago

As a My Best Buy Total member, I was met with unprofessionalism, wasted time, and zero resolution. The "rubber feet" on my computer were falling off, and after consulting with online support, I was assured this issue could be handled in-store with Geek Squad in Westfield. Following their advice, I scheduled an appointment. I arrived 5 minutes early, as instructed, but waited over 40 minutes past my scheduled time before anyone acknowledged me. To make matters worse, another customer cut the line and the employee at the desk ... read more

indy6's profile image
indy6 
2 years ago

Going on the 4th time to get fridge panels ordered and correctly shipped. Best Biy here and geek squad have ordered the wrong panels 3 time. Waiting since 3 Feb to get it right 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 4.1 star rating with 13 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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