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Geek Squad

3.8

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

4100 Kemp Blvd, Wichita Falls, TX, 76308, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
ThuClosed
Fri5:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.833 reviews
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C Lynn's profile image
C Lynn 
on Google
6 months ago

Went to get help from the Wichita Falls Geek Squad with my elderly father. He had bought a new laptop and needed assistance setting up a new email and security on his computer. We were both extremely happy with the assistance we received from a technician named Jacob. Jacob gave such excellent customer service, with his patience, and knowledge, and kind professionalism. I would highly recommend this Geek Squad. Dad got his technical issues all addressed and we left feeling like we received help from an employee who truly car... read more

Anonymous's profile image
Anonymous 
on Google
9 months ago

Very disappointed. Customer service wouldn’t help my wife who traveled 50 miles to get her phone fixed because she was earlier than her appt time. They had technicians available but wouldn’t help due only to her showing up earlier than appt time. Being from out of town not knowing where to even spend 2 hours to wait. 

Eric Seemann's profile image
Eric Seemann 
on Google
9 months ago

Very disappointed. Customer service wouldn’t help my wife who traveled 50 miles to get her phone fixed because she was earlier than her appt time. They had technicians available but wouldn’t help due only to her showing up earlier than appt time. Being from out of town not knowing where to even spend 2 hours to wait. 

Teresa Fowler's profile image
Teresa Fowler 
on Google
10 months ago

Completely disrespectful and rude do not even bother calling. 

Donald Glashan's profile image
Donald Glashan 
on Google
11 months ago
View all google reviews

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.8 star rating with 33 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 9:00 a.m. 

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