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Geek Squad
- Retail
- Wichita Falls, TX
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
4100 Kemp Blvd, Wichita Falls, TX, 76308, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | Closed | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
I was having problems with my cell phone. (Problem was me) I took it in to the Greek Squad in Wichita Falls. The young man Jacob welcomed us and answered a few questions about Geek Squad. I then informed him of the issues I was having with my phone. He ask me a couple questions and in less in 10 minutes he had my phone working so much faster plus he reset a couple of apps and had my phone repaired, it was workinglike new! Jacob was such a pleasant gentleman and had the answere to all the questions he was asked. Thank you Jac... read more
Went to get help from the Wichita Falls Geek Squad with my elderly father. He had bought a new laptop and needed assistance setting up a new email and security on his computer. We were both extremely happy with the assistance we received from a technician named Jacob. Jacob gave such excellent customer service, with his patience, and knowledge, and kind professionalism. I would highly recommend this Geek Squad. Dad got his technical issues all addressed and we left feeling like we received help from an employee who truly car... read more
Very disappointed. Customer service wouldn’t help my wife who traveled 50 miles to get her phone fixed because she was earlier than her appt time. They had technicians available but wouldn’t help due only to her showing up earlier than appt time. Being from out of town not knowing where to even spend 2 hours to wait.
Very disappointed. Customer service wouldn’t help my wife who traveled 50 miles to get her phone fixed because she was earlier than her appt time. They had technicians available but wouldn’t help due only to her showing up earlier than appt time. Being from out of town not knowing where to even spend 2 hours to wait.
Completely disrespectful and rude do not even bother calling.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.9 star rating with 34 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open at 10:00 a.m.
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