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Geek Squad

3.4

About this business

Location details

19110 East 39th St S, Independence, MO, 64057, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
ThuClosed
Fri5:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.442 reviews
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tonyxtrotter's profile image
tonyxtrotter 
2 months ago

I don’t know the name of the guy that helped me today, but I came in today (new years day 2026 around 4pm) needing help locating a screw for an m.2 drive for my motherboard. The young guy I spoke to said to let him check if he had any and went to the back, took a few minutes, and came back with the screw in a bag saying to check it out and see if it worked but he wasn’t sure. He also looked at another item I had been looking at and told me it wouldn’t work so I didn’t have to waste my time. I went home to use the mount screw... read more

Bryer Carpenter's profile image
Bryer Carpenter 
5 months ago
Susan Pilcher's profile image
Susan Pilcher 
6 months ago

This store kept robbing me for finance charges we finally came to an agreement that if I paid half they would write the other half off and they were supposed to close my account. I guess at the same time the geek squad put another charge on a closed account. I have had to deal with their collection agency every since then. Just recently one of their people told me what to do and that didn't work. Best buy passed me around like a hot potato and eventually just told me to call back later.im handicapped, end stage kidney failur... read more

Aaron Mais's profile image
Aaron Mais 
7 months ago

Do not shop here! You can not contact them by phone for any reason. We traded in a phone and they didn't factory reset it in front of us and we failed to do it ourselves and now they are live viewing my ring cameras and I have no way to contact them. All customer service calls go straight to India to a very rude person. 

Joshua Ellis's profile image
Joshua Ellis 
a year ago

Workers at geek squad were very nice and helpful but they installed windows for me which cost $100 than made me go by a key online for $140. 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.4 star rating with 42 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 10:00 a.m. 

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