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Geek Squad

3.3

About this business

Location details

19110 East 39th St S, Independence, MO, 64057, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
ThuClosed
Fri5:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.341 reviews
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Bryer Carpenter's profile image
Bryer Carpenter 
a month ago
Susan Pilcher's profile image
Susan Pilcher 
2 months ago

This store kept robbing me for finance charges we finally came to an agreement that if I paid half they would write the other half off and they were supposed to close my account. I guess at the same time the geek squad put another charge on a closed account. I have had to deal with their collection agency every since then. Just recently one of their people told me what to do and that didn't work. Best buy passed me around like a hot potato and eventually just told me to call back later.im handicapped, end stage kidney failur... read more

Aaron Mais's profile image
Aaron Mais 
3 months ago

Do not shop here! You can not contact them by phone for any reason. We traded in a phone and they didn't factory reset it in front of us and we failed to do it ourselves and now they are live viewing my ring cameras and I have no way to contact them. All customer service calls go straight to India to a very rude person. 

Joshua Ellis's profile image
Joshua Ellis 
8 months ago

Workers at geek squad were very nice and helpful but they installed windows for me which cost $100 than made me go by a key online for $140. 

Terry Sickler's profile image
Terry Sickler 
a year ago

I've never had to have a computer repaired and therefore had no idea where to go or what to do with a computer hard drive failure. I went to Geek Squad in Independence MO and spoke with Talen. He did a lot of research for me and gave me great advice - saving me a lot of time and money. He is customer service at its best! 

Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.3 star rating with 41 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open tomorrow at 5:00 a.m. 

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