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Geek Squad

3.6

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

40 Catherwood Rd, Ithaca, NY, 14850, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
ThuClosed
Fri5:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 8:00 p.m.
3.615 reviews
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Jon F's profile image
Jon F 
on Google
3 months ago

Bought extended warranty for my refrigerator. Ice maker quit working. Best buy subcontract there work to sears. gave sears the wrong address. I called over 10 times. I messaged them on Facebook multiple times to correct the issue. Best buy neglected to take responsibility, didn't fix the problem. Charged me 325$ for a warranty they never honored. And closed my case. I'd highly suggest staying away from Best buy and especially there extended warranties that they will not honor. They have been turned into the better business b... read more

Franklin Henry's profile image
Franklin Henry 
on Google
3 years ago

No answer no way to contact the locally. Called Computer Room, got in same day, next day had problem diagnosis and options. Geek Squad needs to up their game! 

Derick & Brittany “Pax Vapor” Snyder's profile image
Derick & Brittany “Pax Vapor” Snyder 
on Google
3 years ago

Amazing customer service!!! Love them !!! 

Mary June King's profile image
Mary June King 
on Google
5 years ago

Worth every penny. It's like having your own personal IT department. 

Tyler Wilston's profile image
Tyler Wilston 
on Google
5 years ago
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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.6 star rating with 15 reviews. 

When is Geek Squad open?

Geek Squad is closed now. It will open at 9:00 a.m. 

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