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Geek Squad

3.1

About this business

Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology. 

Location details

911 Topsy Ln Ste 250, Carson City, NV, 89705, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
ThuClosed
Fri5:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
3.120 reviews
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Trevon Brown's profile image
Trevon Brown 
on Google
a year ago

Took my computer in to get it fixed so it would run better and now it doesn’t run games at all. They had it for 2 weeks and only made it worse. I would leave 0 stars if I could. 

Matthew's profile image
Matthew 
on Google
a year ago

I called to make appointment to fix back glass on iPhone 13 and was told phone can be fixed day of in 4 hrs. I show up and am told they can’t fix it that day and have to order parts and would take 3 days. Do not go here for repairs they don’t even carry any parts for the phones!! Waste of time go to apple! 

Video World's profile image
Video World 
on Google
2 years ago

Lied to me almost made me drive 80miles roundtrip 

Jessica Nitzsche's profile image
Jessica Nitzsche 
on Google
3 years ago

If I could give them 0 stars I would. Worst customer service I've ever experienced. 

Nanci Linares's profile image
Nanci Linares 
on Google
3 years ago

Do not waste your money & time with Geek Squad! I called, and paid for a service, no one ever called me to discuss the issues. The next morning I got an email that the problem was solved, it was not. I called the next day for a refund, and I was on the call for 2.0 hours, and 8 transfers to get to the correct billing person! This service has gone down hill!!!! I will never call them again! 

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Frequently asked questions about Geek Squad

How is Geek Squad rated?

Geek Squad has a 3.1 star rating with 20 reviews. 

When is Geek Squad open?

Geek Squad is open now. It will close at 9:00 p.m.  

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