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Geek Squad
- Retail
- Carson City, NV
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
911 Topsy Ln Ste 250, Carson City, NV, 89705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | Closed | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Tried to call them on the phone to ask about a repair and was sent to a call center multiple times. Even after requesting constantly to talk to the store directly. Don’t know why I bother consider giving any business to a company that has such low regards to their customers
Took my computer in to get it fixed so it would run better and now it doesn’t run games at all. They had it for 2 weeks and only made it worse. I would leave 0 stars if I could.
I called to make appointment to fix back glass on iPhone 13 and was told phone can be fixed day of in 4 hrs. I show up and am told they can’t fix it that day and have to order parts and would take 3 days. Do not go here for repairs they don’t even carry any parts for the phones!! Waste of time go to apple!
Lied to me almost made me drive 80miles roundtrip
If I could give them 0 stars I would. Worst customer service I've ever experienced.
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3 star rating with 21 reviews.
When is Geek Squad open?
Geek Squad is closed now. It will open tomorrow at 5:00 a.m.
Need help? Contact us.
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