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Geek Squad
- Retail
- Grove City, OH
About this business
Our Agents provide repair, installation and setup services on all kinds of tech at more than 1,100 Best Buy stores – including computer & tablet repair, setup and support, TV & home theater repair, car stereo & GPS installation, cell phone repair and home appliance repair. We fix most makes and models, no matter where you bought them and can show you how to get the most out of your technology.
Location details
1632 Stringtown Rd, Grove City, OH, 43123, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | Closed | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 9:00 a.m. to 10:00 p.m. | |
| Sun | 10:00 a.m. to 8:00 p.m. |
A Tale of Two Experiences – Thank You Best Buy! I recently had a disappointing experience with Micro Center. After being told my computer repair would only take two days post-diagnosis, it ended up sitting there for three weeks with no real updates. Despite multiple attempts to get a status, I was finally told they couldn't promise when it would be ready. Frustrated, I decided to head to Best Buy—and that’s where everything turned around. From the moment I walked in, the difference in customer service was night and day. Rine... read more
I just spent 2 hours on the phone with a call center trying to find the status of my computer repair. They have no idea the status or what they are doing. You can't reach the store just a useless call center. For a Tech company they really suck at tracking and technology. SO much for purchasing the service plan. So frustrating. Next time i will go to Costco, they have better customer service.
Wasn't very helpful and didn't seem to care about my issues I called about.
Dropped off.my computer to get it fixed. Didn't diagnose the issue, food mr to get a new computer. Upon asking what the issue was that required a new computer, they said the hard drive MAY be messed up. Asked them if they could replace it, they say absolutely. Can't call in to get information about my ticket. Didn't fix my computer, didn't diagnose it, made it a nightmare to get anything done, and just tried to force a new computer on me. Embarrassing service, avoid like the plague
Frequently asked questions about Geek Squad
How is Geek Squad rated?
Geek Squad has a 3.3 star rating with 40 reviews.
When is Geek Squad open?
Geek Squad is open now. It will close at 9:00 p.m.
Need help? Contact us.
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